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Privacy Policy

As an online shopper we know how important privacy is to you. We respect the trust you have in us and we respect your privacy even more. That’s exactly why we ensure that we maintain the highest standards of security in terms of your personal information and financial credentials.

Please read our privacy policy to know about Dentist Mall’s gathering and use of information provided by you. Do note that the privacy policy is subject to change without prior notice. It is thus advised to view this space every time you access our site. By accessing this website, you agree to be legally bound by the terms and conditions of our Privacy Policy which is incorporated into and subject to the Terms of Use.

All information collected and used by us is purely for research and redressal purposes so that we can make your experience and relationship with Dentist Mall a strong and hassle-free one. We do not sell the information provided by you to third parties. We do not misuse it either. All information is highly protected and carefully stored in our secured database.

Personal Information

When you access and use our website, we ask for some of your details. You have an option to anonymously browse our website or provide us with the required information in cases where you make any transactions. We collect and store this information to make your shopping experience a smooth, easy, and safe one. We use this data for future dealings and to provide services that meet your needs and expectations.

By registering/subscribing on our site www.dentist-mall.com , you give us your interest to receive our promotional emails about our offers from time to time and to announcing changes on our site

You can opt out of receiving such emails with one click opt out, which is done by clicking on the link at the bottom of any of the emails at any time you decide that you do not wish to receive any such emails.

Browsing History

We may track certain information from our backend for internal research and development processes, and to understand user behaviour, demographics, and interests, in order to serve you better. This information is collected and analyzed on an aggregated basis and may include the URL that you came from, the next URL you go to, your IP address, and your browser information.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Transactional Details

All credit/debit cards’ details and all personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

We use Secure Socket Layer (SSL) technology to provide for the secure transmission of the information from your device like desktop, laptop , mobile or tablet to the authorized 3rd party payment providers.

Correspondence Information

If you choose to send us feedback/support/query messages on our message boards, we collect such data and details to resolve disputes, provide support, and troubleshoot concerns as permitted by law. If you send us correspondence through email or physical letters, or through any other third parties, we collect all the relevant information like email address, physical address, phone number, card number, etc. for future reference in a file specific to you.

Third Parties

We link our site with third-party advertising companies that might serve you ads when you visit our website. These companies may use some of your browsing information – NOT your name, address email id, or contact number – to present you ads about various goods and services that may be of interest to you. All of your private information is secured with us.

The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers must be notified about these changes as well as the Payment Gateway Provider / NBAD Bank, such modifications will become effective on the day they are posted, and encourages you to frequently review the Privacy Policy for any modifications

If you have any questions regarding any bit of information stated in this Privacy Policy, or if you have other concerns revolving around your data security, we strongly recommend directing them to the following email address: info@dentist-mall.com

Feel free to call our customer care on the Toll free number:  +971 55 441 7490 to know about your order.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.